The ad quoted $143 per night and seemed competitive with other Hotels in the area. I was booking a trip 3 days in advance. As I added more people to the reservation, the cost went up markedly. I booked the room for 4 people for 2 nights. The room had 2 queen size beds and 2 sleeper sofas. After all the hooey hooey charges were tacked on it was $666.00. After hours of searching, I just went ahead and booked it. Then, one person on the trip got stranded in another state and her flight was canceled. She couldn't make it home in time. I tried to cancel and they refused to refund my money! I tried through Expedia and directly through the hotel. They told me to "read the fine print" - No refunds. After spending half of a day calling back and forth between Expedia and Bay Palms Hotel, they agreed to refund 1 of the 2 days. I then had to make the trip for1 day only, and they charged me $392.63 for one night. It wound up being a wonderful trip. The rooms are clean and just as advertised. Two days after I returned home, another charge appeared in my bank account. $44.07. What? You're kidding! I called the hotel directly. I was asked if I had read the policies. I was told it was a non-refundable charge for the hotel's amenities. I thought "What am I to do?" "Hire a lawyer?" So that was that. $436.70 for one overnight stay. This was not The Ritz or Park Hyatt! I will never go back, and wish all to know. I don't know any hotel that refuses to refund money with 72 hours' notice.
*************Caveat Emptor
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