This was my first time ordering from this company. No customer service, I have not been able to receive my items ordered in November for Christmas and its January now! When they do email you back they provide an automated response with a DHL tracking number that does not exist. It is a shame that they refuse to talk to you or refund your purchase. I have been contacting them almost daily after not receiving my items shortly before Christmas. The least they could do if they were a real company is contact the customer with specific details like every other company. Receiving the same automated email with false information is an insult when you try to support a small business. Save your money, don't order from them!