Patricia W.

I purchased a pair of Skechers shoes for my mom (88yo) that she had tried on in a store. I ordered them from WSS because they were significantly cheaper. The shoes we received were too tight for her, and so we wanted to return them. In order to return them they want verification from you that the product is in the exact same condition that you received them (i.e. Unworn, unaltered, etc.) except that they fail to indicate what meets their criteria for verification. In reality there is no way to actually verify this information. It just seemed like a way to delay processing a refund. Next time I will order from a company that has a better return policy.