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PATRICK E.

3
Level 3 Contributor
New York, United States

Contributor Level

Total Points
1,178

13 Reviews by PATRICK

  • Dior

1/16/24

The service in Dior USA is one of the worst in the world Most of the stores are changing sales persons due to bad salaries Whenever you stick to a new salesperson
It will be gone in only a few weeks They failed to ship a shirt ordered in the Soho store and they failed to refund me I was able to receive my refund using a dispute They failed to ship me a new order placed online I learned about this after sending an email They said that my size was not available after confirming my order They placed a second order with another size and I wonder if this new order will be shipped

Products used:
None Every item was canceled

Service
Value
Shipping
Returns
Quality
  • DHgate

12/11/23

I purchased two pairs of sneakers I was surprised when noticed that DH Gate released my funds when the items were never confirmed as received I tried to submit a dispute and it was not going through I made contact with customer service and I was informed that they noticed that item was not delivered but the merchant did not have enough funds to refund me My right to confirm receipt was ignored and my right to dispute was denied and my money was never refunded I open a dispute with my CC and currently fighting this dishonest site for my money

Service
Value
Shipping
Returns
Quality
Thumbnail of user sopportc
DHgate C. – DHgate Rep

Hi PATRICK E.,

We apologize for the inconvenience this has caused you. Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

You can also contact our customer service directly with more details like the order number, or your account information through this link:

https://www.dhgate.com/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.CTQ3qQhfF5UfKqU88Xen&resource_id=#pu1812_helptop-contactUs

Regards,
Customer Service Center
DHgate.com

  • Zara

12/8/23

I placed an order on 11/28 with expected delivery on 12/8/23 The package has already 7 days not moving at FEDEX location Contactin Zara is the worst experience, no phone number The Chat is never-ending waiting time, Facebook responds a robotized no sense no help They kept telling me to wait and as of today my package is not arriving I will dispute the charge on next Monday and never shop Zara again in my life

Service
Value
Shipping
ADT
  • ADT

12/7/23

Need to install 2 panic buttons on my home Called 3 times and they transfer me to another office and then disconnected The same any time that I call Still unable to get this done

  • Chase

7/20/23

I have an Amazon credit card I started a dispute when Amazon first made credit for an item that was never shipped and then posted it back
Chase Bank has the most incompetent staff for disputes I was talking first with one employee and then with his supervisor The conversation ended up as settled I can't be charged for an item that was not shipped I got emails today requesting to call them back since they need more information (?) They also sent me a form via their site requesting to confirm if willing to continue with the dispute and requesting more information Chase should request to the merchant proof of shipping tracking number and confirmation of delivery Honestly I do think about closing my personal, and business accounts and all the credit cards with Chase

Products used:
Dispute with a Merchant

  • Trustpilot

3/9/23

I'm an old reviewer at Trustpilot They recently removed one of my bad reviews against Mr. Porter for no reason Order number was provided and even one of the emails about my incident with this merchant was sent I think that they now get $$$ from the merchant to remove bad reviews

  • Better Business Bureau

3/9/23

I open a case weeks ago since Mr. Porter sent me an empty box and refused to refund me for items never received BBB requested pictures, proof, and plenty of emails They close the case with no action against the merchant They validate dishonest merchants!

  • Grubhub

1/1/23

Ordered from Boston Market estimated delivery time of 9:07 pm received an updated that my order was delayed and the ETA was extended in additional 30/45 minutes Made contact with customer service and refuse to cancel and refund This place should not exist

Service
Value
Shipping
Returns
Quality
  • Mr Porter

12/30/22

I placed an order for two Lanvin rings I received the box that was too light via UPS I was shocked when I found out that the box had the returning label and black tissue but none of the rings inside They refused to refund me

  • FedEx

6/8/22

FedEx continues to go down in the hill Zero management zero customer service zero in services The new trend is to deliver your package at a FedEx location as Walgreens instead of dropping the package at your address This happened three times in one week when I have never made such request and a signature was not needed Drivers do not have not have any supervision Filing a complaint is impossible since they do not have a form for complaints online (only one for claims if the package is lost) Calling customer service is a waste of time They do not understand basic English and they keep going around rather than providing a solution to their own incompetence

Service
Value
Shipping
Returns
Quality
  • Lyft

6/2/22

I dealt with intoxicated drivers, drivers that were canceling or driving away, driving in an unsafe mode, as Lyft was always looking to the side I got my account suspended today and when inquiring they were unable to provide with a reason or evidence Lyft runs out of cars and the ones in use are old dirty with upset drivers Will ner use this company again

Products used:
Cab service

Service
Value
Shipping
Returns
Quality
  • Bottega Veneta

5/19/22

Placed an order online for pick up at the Soho Store I decided to send them a message since the order was not shipping and I was about to travel No response Sent a new email to them with no response as well I got an email today saying that my order arrived at the store Canceling will take the time to ship back from their own store to the warehouse and once there ten business days to refund me I never had the item in my hands and in fact, Bottega Veneta has the item How dare this company does not refund me right away for an item that was never received and in my possession

Products used:
None

Service
Value
Shipping
Returns
Quality
  • Yelp

4/25/22

I got around 12 five-star reviews from my patients and only two bad and fake reviews of profiles created to post that review Yelp deleted *did not recommend and hide) over ten good reviews and left only one good and two bad They started to harass me with phone calls and emails offering to improve my image for $$$$

Products used:
None

PATRICK Has Earned 8 Votes

Patrick E.'s review of Lyft earned a Very Helpful vote

Patrick E.'s review of Yelp earned a Very Helpful vote

Patrick E.'s review of Mr Porter earned a Very Helpful vote

Patrick E.'s review of Trustpilot earned a Very Helpful vote

Patrick E.'s review of Better Business Bureau earned 4 Very Helpful votes

PATRICK hasn’t received any thanks yous.

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