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Recently had a problem with an elderly customer seemingly stuck back in the 70's regarding pricing. I contact Oneflare support and a Oneflare staff member named * said, and I quote
"The sooner old dinosaurs like Peter (the customer) die the better off we all are!" and "I can't wait to see what he is going to say", and "Come on Peter. Hurry up Peter you old Fossil" and "I love this sort of stuff seeing what clueless idiots like this say" and "I'm married to a tradie and I know what fools like this are like"
Very unprofessional and disrespectful behavior.
*Personal information redacted by admin
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Hi Paul, thank you for brining this to our attention. We are disappointed to hear about this as this is something that we don't stand for. Please know that this has been passed on to relevant teams. We will be conducting an investigation in regards to the statement you have reported and will take any required actions.