Penney W.

My wife and I purchased 2 tickets online to see the Neil Diamond musical when we visited NYC. We thought we were purchasing the tickets from the Broadway theatre's box office, but instead it was an alternate ticket intermediary named boxofficeticketsales.com. We purchased tickets for Dec 1 but received tickets for Nov 30. On the evening of Dec 1 while preparing to go to the theatre, we looked at the tickets and realized what they had done with the changed date. When we called them they refused to refund our money or provide replacement tickets for the Dec 1 performance. They misrepresent themselves as a legitimate theatre box office of a legitimate theatre. They took our money and did not provide what we requested in our purchase. They were unwilling to provide a refund. They act like thieves and crooks in the way they do business and treat unknowing customers.