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Never try with this dishonest company
Tried to book business class thru their site being referred by Kayak.com. Never received any confirmation after they got paid in full right at the time of booking. They have multiple dirty tricks to try to get you to quit trying even if you ask for any kind of a voucher instead. They give you a UK number and you have to wait close to an hour. Then comes an agent to quote a fare that is twice as much as you had paid.
Another dirty trick is to toss you back and forth between Trip.ae, Trip.com and mytrip. You get to work with different disrespectful agents in India that will do anything to get you to stop trying. It has been close to two years and the saga never ends.
Products used:
Bought business class fare from Trip.ae
Never try with this dishonest company
Tried to book business class thru their site being referred by Kayak.com. Never received any confirmation after they got paid in full right at the time of booking. They have multiple dirty tricks to try to get you to quit trying even if you ask for any kind of a voucher instead. They give you a UK number and you have to wait close to an hour. Then comes an agent to quote a fare that is twice as much as you had paid.
Another dirty trick is to toss you back and forth between Trip.ae, Trip.com and mytrip. You get to work with different disrespectful agents in India that will do anything to get you to stop trying. It has been close to two years and the saga never ends.
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Empty.
Hello Rafal B.,
Thank you for raising this to our attention. I regret to hear that your flights were cancelled right before departure time. I genuinely apologize for the inconvenience you encountered with the reservation and refund request. I understand that this is not a pleasant experience, but please allow us to get this straightened out for you.
To assist you better, please kindly follow the below steps:
1. Please send us your detailed concern and booking details at en_servicemanager@trip.com.
2. Please include a specific indicator on your email subject line: {SiteJabber}
Thank you for your cooperation and understanding. We look forward to your information.
Best regards,
Daria
Trip.com