Raymond S.

I ordered a personalized butterfly of my wife who I lost. Not only did it take an extraordinary amount of time to receive the product, when I did, I was immediately devastated as I was looking so forward to this. Not only was HER name wrong( it looks as if it was double printed or maybe stuck) but the date of her passing is obviously incorrect. I emailed the company hoping they would simply just replace it, however they insisted the " double print " was my fault. Now I have to go through the PayPal head ache. Which often times rules in favor of the vendor which is WHY these places ONLY use that service. Think twice

Tech Anthony #AX162U is the best tech I've had since had, professional, polite, hardworking. Ask for him by ID#

Bought lockets that wouldn't close. They were dishonest about replacing them. Once i informed them my bank was involved that asked me to stop the dispute, without my knowledge deposited cash in my account 107 $ calling it a melting fee. Run from. This company

A first Valentine's, The perfect opportunity for an engagement of a couple in previous relationships that had been through so much. Tons of effort went into the thought of a Young Man that was trying to do everything right. These flowers showed up and my daughter was ecstatic until she opened up the box and rose petals were falling off the the flowers were half dead the daisies were wilted and even The greenery was brown and half dead. Needless to say she was in tears the night was ruined and the rest of the festivities did not go as planned and we will wait another day for the beginning of the rest of their life to start. The audacity especially on momentous occasions to take hard working people's money and send out something that they know is substandard instead of taking the time to say we can't perform the studio because of the weather or because of a lack of produce and refund the money and simply apologize most people would be understanding. It makes me wonder how many young couples older couples first last kiss this company has ruined and the span of 24 hours never to regain what once was you're making a huge mistake ever ordering from a place that does business this way a coupon another set of bouquets hey sorry can never replace something that has happened. Take the time and research every place on site jabber the better Business bureau and other sites to see what kind of reviews places get before you click order.

I thought at first this was going to be a great purchase I was excited, I ordered on 3 July 2019 the site says " quick ship" is also guarantees an entertainment center will be delivered in 1-2 weeks on their Twitter site. So ordered the gabrielle bedroom set. Plus and extra bed and nightstand. I asked if they serviced military installation and they replied yes. A week later I called and asked about the quick ship as my email stated 6 weeks. They stated it was only for small items, and the tag was in error and they forgive me 15$ off my next purchase. Aug 28th they charged my credit card 2k and still no furniture. I inquired about the delay. I spoken with connie, chaniv, Cierra among other from the company. Forrest from blue truck delivery called to set up delivery in early September. 2 days later I received a call say their " truck " was broken " and they had to reschedule. I assume they have only 1 truck. I again called. Mid September Forrest set up a delivery, 2 drivers show up they couldn't get on post BECAUSE they could pass the back ground check. Lol. Again I call Coleman. I recieved an email saying I would get 100$ off and my delivery would be a priority. 2 weeks later Forrest called to deliver on a Thursday... he has to reschedule for a Friday because his employees could once again NOT pass the background check to get on post. Lol. Finally on September 20, a crew can actually get on post. But it gets worse. The foot board to one bed is destroyed. And the other is damaged. The knob on one nightstand is stripped. You cant leave a review on the Coleman site. They delete them. So I leave them here. I have photos. Text and emails. Ms Cierra called and asked me to change me review because they would have furniture here in a week... if that's possible. Why has it taken a week? They fluff reviews and then a bad review is buried by fake reviews... the furniture is Ashley that has flaws that doesn't meet Ashley standards. That has minor flaws. For instance my headboard has a gap. On the right side. That couldn't be sold. I'm not sure if Ashley would allow their tags left on. Etc. Also. When you correspondent with this company... their signature block says renegade NOT Coleman... so it all seems suspicious... you have to literally stop payment to accomplish anything. If you want a nightmare and wait 3 to 6 months to get something choose this company. If you want criminals that cant pass a simple background check in your home. Choose this company. If you want returns, and warranty to be a nightmare choose this company... if you want a hassle free purchase for relatively the same price most Ashley stores. Which is the same furniture HAVE the same exact pricing without the nightmare on all the major holidays... update 9PM. When you complain. About their substandard customer service they try and threaten you with 15% restocking fees and shipping fees. Look at Coleman furniture Twitter 5 months to get a couch, 7 months for a desk. Remember " Fair credit protection act"... use any company but this... dont allow this company to bully you, these are the same people, that could NOT get on base an asked me to come get my OWN furniture