I bought the rice water shampoo and conditioner bars and the charcoal and sugar scrub bars and love them. I bought a shower caddy and it came with the leg was bent and I let them know and they sent out a replacement right away. I highly recommend and will continue to use the bottle-less products. Makes my hair silky and smooth and lathers up well. That sugar scrub bar is scrumptious. Charcoal bar-amazing. Customer service 10 out of 10. Products 10 out of 10. Highly recommend.