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Дмитрий К.

Goa, India

Contributor Level

Total Points
80

1 Review by Дмитрий

  • SpiceJet

4/20/23

I had a complicated flight Goa-Chennai, Chennai-Dubai, Dubai-Kutaisi. The employees at the airport told me that the first flight was delayed, and because of that I didn't get on all the other flights, and the employees couldn't offer me an alternative route. Because of this I could not fly anywhere, and my Indian visa expires, which threatens me with a fine and deportation. SpiceJet employees told me that they could refund my money only for the first flight in full, but even that did not comply and deducted a fine of 2930 rubles, writing that I did not show up at check-in, although I have an official letter from the employees. Technical support did not give a damn about my claims. Of the 34,117 p. I returned only 7,047 p. By holding back all the possible penalties and taxes. My plans are ruined, my money stolen, NEVER FLY THIS AIRline!

Tip for consumers:
After this situation, I found 80% of the negative reviews on the Internet about this company. And many stories are similar to mine. A company that builds a business on deceiving its customers!

Products used:
In the end, the firm took my money and did not provide ANYTHING !!!

Service
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