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DO NOT ORDER FROM THESE GUYS!
Ordered wheel and tire package 3 months ago and was told they were on back order and I was alright with that. After 10 weeks called to check on the order (since I had not heard from them as promised) onlky to be told that the wheels were in stock with just a very slight different offset. No problem, send the wheel and tire package. Then I was told the prior order was placed with the wrong tire size for the back wheels. After confirming the new tire size, i was assured the order was placed and would have within 14 to 21 days. Fourteen days later I call to check the status, again no called to update me as promised. Only to learn that not only did they cancel 2 of the wheels and tire completely, that were going to order the wrong color.
So, Whatever you do, order from somewhere else. The people they have working there are incompetent. Now I have to start over with another provider.
Products used:
Nothing from Fitment Industries, ever!
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I have seriously been waiting forever to get my wheels and tires. First, they took my money and...
Customer service is ok but not ok at the same time. They are all about Customer service when...
Richard - We apologize for this negative experience with us as it certainly is not our intention. We'd love the opportunity to correct this situation and would ask that you reach out to us at sales@fitmentindustries.com ATTN Jake. We hope to hear from you soon! Thank you.