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Richard M.

Contributor Level

Total Points
80

1 Review by Richard

  • Sprinkler Warehouse

7/18/22
Verified purchase

Terrible experience. Very misleading website/company. I bought what was described as a 10 inch valve cover for my sprinkler system with a 9.5 inch inner lip. The valve they sent is 9.5 wide on top and the inner lip in 8.5. They hide behind the description they get from the manufacturer which does say it is 10 inch cover. They won't credit their mistake without a restocking fee and me paying the shipping to return it. I talked to customer service twice to no avail. The first time I sent pictures of what I was needing to see if they could find the right size for me and heard nothing back. Just called again this morning same song and dance.

So for around $26 dollars Sprinkler Warehouse has created a customer mad enough to take the time to write a review. If I could give them zero stars I would.

Buyers beware.

RM

Tip for consumers:
Avoid

Products used:
TBD another valve cover

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