Robert D.

Trustpilot removed negative my review of Trustpilot, saying I had to prove I used their services, I need to provide proof, a receipt or paperwork. Thid is impossible, but when asked how and said this was my proof, I heard no more. Trustpilot is a scam, negative reviews get removed if the reviewed service or company complains. Only positive reviews are allowed.

I first complained about Trustpilot removing a genuine review about a company. So I complained to Trustpilot. They wrongly, without a genuine reason that my review was fake, it turned out, the company had paid to have my review removed. I was not happy, so I put a review on Trustpilot, about the way my review had been removed. This was also removed, again, exactly the same word email when I complained about this. Emails went back and forth complaining, I put the same review back up, and Trustpilot removed it. It simply said "Trustpilot removed my review", Trustpilot tried various reasons including claiming their software flagged this as a fake review. It was impossible to get through to a real person, all replies had the same wording, from an automated reply. Trustpliot repeatedly asked for proof I had sued Trustpilot, I used their emails as proof. Then it was another excuse, again proved that reason was false.
I asked to make this a complaint, but nothing happened. Trustpilot initially denied blocking accounts, despite proof they did this from their own website.
Now, after many months they have admitted they blocked my account because I made the first complaint.
Do not trust Trustpilot.