Robert P.

First time ordering window cleaning supplies from this company. They have a great website and selection of products. They had my order packaged and shipped within a couple of hours of ordering and the packages arrived super fast. I wish more companies were like WCR. I will definitely use them in the future.

Unlike other shipping companies used in the past, GLS-US was very fast and delivered as promised. I had an order of three bottle of liquor delivered from two states away and this company was fast. The packaged did not sit around waiting for a delivery and it came as soon as it reached the local hub. The package was in excellent shape and did not look like it went through a gorilla cage like other companies. Really happy with their service.

I used to love this store.until I bought a custom order leather sofa * ottoman. The first sofa was delivered after the long COVID delay but the delivery guys dropped it after unpacking it in the street when it was raining and damaged the leather. I contacted their CS and they ordered a replacement sofa (but not the ottoman so now the leather will not match) and the replacement finally came in. I get an email (actually being drowned on emails) that the order was in and to contact them to arrange delivery. I called early in the morning and was disconnected by a CS rep that I could barely hear. I called back later but was on hold forever and could not reach anyone. I called back a third time and left a message with all of my information and said I would be available any day in the morning. They just do not return calls! I tried to contact the salesperson in the store on two occasions prior to this and never got a return call! Do they not know how to contact a customer?! On top of that, the sofa is poor qualty, uncomfortable and the leather is so thin, it puckered badly after only sitting in it a couple of times. I don't know what happened to C&B but I will not know as they permanently lost a long standing customer.

Absolutely the worse company ever. I have a credit score of 820, high salary and an existing Lowes card through them but they denied my application for a different store and would not tell my why over the phone. Customer Service and their Manager were very rude and I will not give my business to ANY company that uses Synchrony.