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They told me they would give me a full refund if I sent the defective item back. I shipped it back to them but then they asked me for my sensitive bank account information. Very suspicious and abnormal. They refused a refund through any normal means. Know that you will be cheated by this business!
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Empty.
I get surprised whit how bad quality sofa i ordered. So overpriced and isn't like the pictures...
Dear Ryan,
Thank you for taking the time to leave a feedback.
We apologize for the delay in processing your refund. I understand your frustration and I would like to assist you in resolving this issue.
I've sent you a message with further information, please kindly check your inbox.
Kind regards,
Claire - vidaXL Team