I took a chance and ordered hair from this company. I usually use Bombshell and like their hair but I wanted to try a new company. I had the tape in hair applied and cut and after one wash it looked like back combed doll hair. I was shocked at how bad it was. It's unmanageable and I can't even straighten it. I don't even think it's real hair. The company feels like a scam. They take your money and send you a defective product and then will not make it right.