Swar R.

The worst rent experience I've been through. One of the staff members there was talking to me in a very disrespectful way although I was a new customer. She wasn't knowing her job probably and charged me double the posted application fees. Every single time I was trying to ask a question or clarify the matter of the extra charges or even try to open my mouth to say a word, that staff member there was accusing me that I'm not listening and that she already explained that matter and refused to listen to anything at all. The way she ran that conversation was so insulting and disrespectful to me. I was shucked and stayed silent, since I was getting to no where with such a conversation. I got frustrated. For though I asked to draw my application and of course they never pay me back.

Completely Fraud. What a Nightmare! Bad experience and painful one where first They take your money and they don't provide you with the car second you will discover at the end they charge your card with another HIGHER currency such as Euro and Finally you Rent your car to use it in USA and you ended up calling their customer service in Switzerland paying international call fees per minute for an hour to cancel your order and that order cannot be cancelled under any condition. Once you discover that you've been cheated they ask you if you want to refund we need to deduct 3 days at least of your prepaid package. You stay with them on the line for more than 45 minutes without solving your problem. They can come out with thousands of excuses.
DON'T Trust them and if you already been manipulated by them call your bank at once to CANCEL Your Credit Card..