Sharon A.

This company should be considered for shut down by trading standards.
I bought a Billyoh plastic shed from Garden Buildings Direct.
I firstly would not recommend this shed as it is quite flimsy.
We also had issues with parts.
Two were wrong sizes and one without pre drilled holes.
After almost two months of emails going back and forth about the incorrect parts, Garden Buildings Direct are now ignoring emails, despite saying they would provide replacement parts.
I sent photos, videos, part numbers all on their request and they still returned with more questions and asking for more photos. It is clear from our photos and videos that the parts do not fit but still their is no help at all.
I believe they had no intention of replacing these parts and we are now therefore with a shed with no metal internal support.
I would not recommend Garden Buildings Direct to anyone. Their customer service is awful and I have wasted so much time responding to their constant questions.