I ordered a body pillow for $40. I emailed them concerning their return policies and procedures. I had to send a picture of the product plus measure the pillow and etc. We emailed back and forth until finally i got annoyed. The pillow is small enough for my 5 year old. Its not enough cushion in it for a pregnant lady like myself. All i wanted was to send the item back so i can find me something bigger and better. But after taking me through all of this, they can keep the 40.00 they need so desperately. What is the return policy? Thats all i wanted to know. I only had the pillow a few days. Why take me through email after email. Just tell me how to return it and refund me my cash! Last time ordering from this site! If something breaks or you are unhappy with it. Tough luck guys!