Simone B.

I love love love Sorel. Amazing quality products! I've never had a problem getting my orders in a timely manner or exchanging items that didn't work for me. :)

I had some trouble getting my moms box to her at first but then Conscious Box worked with me to fix it. I accidentally put the wrong apartment number when signing up. I thought it was never sent but it was actually at her apartment office! They fixed the address for me and the next box arrived within their shipping time frame listed on the site. Although it took a little longer than expected to get a response to my email their customer service was super helpful and kind despite my rudeness. I'm really sorry for the initial negative remarks!