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Remitly works until it doesn't. Terrible customer service. I am not sure if they are incompetent, rude, or both. I was locked out of my account without explanation.
When Xoom works, it seems to work great. But if there's ever a problem, forget it! Xoom has nonexistent customer service! I used Xoom for several years to send money to the Philippines, but suddenly without explanation, they cancelled my account!
Made my first transfer with Xe to the Philippines from US. Shortly after I got an email from Xe telling me my account was permanently cancelled. No explanation! No nothing! One star is generous!
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Hi, we're sorry to hear about experience, we understand that your issue still needs attention, and we'd like to take a closer look at it. Could you please share your contact info on this link https://bit.ly/3ufZsLZ? We appreciate your patience as we work to resolve this for you.