Steve A.

I ordered internet from them on 8-10 and they were supposed to ship equipment the next day. When it had not arrived by the 17th, I called and they don't know why but it never shipped.
I also got my first bill for service beginning the 14th.
When I received the modem, there were no cables resulting in another phone and shipment. I needed 2 coaxial cables and a 3-way splitter.
On 8-31 I received 3 cables but no splitter. Another call to customer service and they were closed on friday afternoon.
Since they can't get the simple things right, what happens when the service doesn't work?

I have trading accounts at several brokerages - all with margin. When the market goes down, Etrade lowers the equity percentages and requires more cash in order to keep the positions. Other brokerages may do the same but not the frequency as as Etrade.

When this happens only Etrade does not advise the account holder of a funds deficit. They choose to sell you out with a sellout fee 7 times their regular trading fees.

I don't have time to monitor my account every minute of every day but they seem to enjoy depleting the value of my account. I will never trade with them again.

Their 'bank' presented a request for payment and Rentpayment said it was denied. My bank said they never got a RFP. Then Rentpayment stated the funds were on hold at my bank. Again my bank knew nothing of their requests.
Their last 'excuse' was that my bank was adjusting the balance in my account and denied payment when in actuality the overdraft protection kicked in.

Instead of following standard banking practices of submitting the RFP a 2nd time, they did not, they charged me a $45 NSF fee.

Phone agents know little and speak as much english. Customer service is not willing to help and only enforces managements directives of collecting fees. That department should be renamed, management service.
Website transactions were erased so I can no longer prove what happened.