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I have been a member of NASAFCU for over 10 years and I have seen the degradation in their service hands on. Now I am about to pull my money out and go elsewhere. In short, I am not sure I can trust my money in the hands of such incompetent organization. Just as simple as setting your pin on my debt card took 30 minutes and could not resolve the issue. I have spoken to 4 reps and they keep sending me in circles and still not resolved. For all that stay with them, good luck!
Less then a year old G15 went out, it took a month to service it and they sent it back with the keyboard not working correctly. Then they replaced they keyboard with a different color one. Customer care is horrible, and they send you around in circles if they do not hang up while you are waiting. I had a much better experience with Lenovo.
Tip for consumers:
Stay away from Dell, Lenovo is better.
Products used:
DELL G15 5511
Suehail I.'s review of Dell earned a Very Helpful vote
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Bought $2,400.00 desk top computer First one out of the box dead on arrival Second one out of the...
