The quality of the delivered product was terrible. When I wrote to complain and ask for a refund I did get a response with a link to what was supposed to be a form to submit the details of my complaint, but instead the link just took me back to the Simply to Impress site with a message that basically said, "Sorry, we can't find what you're looking for, but why not check out these products!" Complete scam. They will take your money and ignore your efforts to get satisfaction from the transaction.