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susan w.

1
Level 1 Contributor

Contributor Level

Total Points
290

2 Reviews by susan

  • Iberia

6/11/18

Booked 4 flights on IBERIA-later shocked when I went into the booking a week later and found out it was cancelled-What? But I had recieved confirmation!
It was pending on my credit card for 21 days-but they said the payment hadn't gone through.
They refused to correct it at the original booked price ($400)-instead I would have to pay $700. Customer service gentleman told me that he knew it was wrong-but there was nothing he could do.
You are taking a big risk here- I think they cancelled so they could benefit from selling at a higher price.

  • Swappa

10/19/15

Basically... there really are no standards that Swappa really holds the seller to. If your device doesn't arrive in the "stated condition" you must dispute this with the seller.

They have no control over shipping either.

Basically... you may wait 10 days to get an over rated phone that has a bunch of broken pixels. And there isn't a heck of a lot that you can do about it!

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Swappa -. – Swappa Rep

Swappa has higher selling standards than most every other marketplace out there. We have a strict "no junk devices" policy that only allows fully functional devices. If you receive something that does not match the advertised description you are entitled to a full refund.

We’re sorry to hear it sounds like you may have had a bad buying experience. When that happens sometimes you do need to work with PayPal to get a refund, as they directly handle the payments between buyer and seller.

susan Has Earned 10 Votes

Susan W.'s review of Swappa earned 10 Very Helpful votes

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