I've bought from here multiple times. At first, I didn't know any better. Thought dry, brittle, easily matted hair was normal. I bought a set from Bellami that lasted almost a year. Came back to Zala & this set came in with a green hue to them, very dry after the first wash (I use all the proper products), are always matted. They lasted all of 2 months. Use a high quality company. Although they cost more up front, it saves you in the long run.
This is so disappointing to hear but we appreciate your time in sharing how you feel, Taylor. So we can look into this further, would you be able to please send us a quick email at support@zalahair.com? You may choose to send a screenshot of this conversation so we can get back to you asap. Thanks for your cooperation and we look forward to hearing from you!