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T C.

Contributor Level

Total Points
80

1 Review by T

  • Simply to Impress

12/15/23

There is a huge defect in their card. A very visible and large going down middle of the center picture. I contacted them for a reprint and they cannot send the cards until December 23. They will not expedite the order seeing it was their fault (I received original package Dec 11 - 5 days after I placed the order. I asked for a refund, I have to send back all the cards and then receive the refund after the package has been received by them. My husband already mailed out a few cards - he didn't see the huge line. I no refund, no cards, and I sent them a picture of the the defect so they know I'm not just trying to get free cards. Horrible customer service. Will never buy from them again

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