To everybody renting car in Mexico!
In December 2022 we have rented car in AMERICA RENTAL CAR in Playa del Carmen in Mexico. Coming back from our trip around Yucatan, we stopped for shopping in Playa del Carmen. When we returned it occurred that our car has been robbed. Our two big bags which were in locked car trunk have been stolen.
Thieves didn't break any windows, they did not damage the locks. It may suggest that the thieves had additional key.
In the police station, we were informed that almost identical incidents with other cars have happened many times before and that the police are investigating these particular cases. They are sure that they cooperate with a criminal group.
Be careful and steer clear of America Car Rental!