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Oof, paid $17.95 for express shipping. My item is expected to arrive in 8 days. Chatted with a customer service rep who said since I ordered on a Friday, they would give me a courtesy refund of the shipping cost. Okay.sorry to order on a Friday. He also didn't introduce himself or anything during the chat and was slow and unfriendly. Not great experiences at all.*editing to add my item is now expected another day later!
Customer A.'s review of Lands' End earned 4 Very Helpful votes
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The cardigan sweaters for the school uniforms are trash quality. Super SUPER thin material. Sad...
Just want to let people know that the photos online and in the catalog can be very different from...
