I ordered a pair of frames from them and they arrived with a broken temple, it looks like someone else bought them, broke them and then returned them, then Simply. Eyeglasses turned around and sold them to me. When I emailed them about this they took days to respond, and then asked me to mail them back to them at my own expense. These are not expensive frames and the shipping and hassle makes it not really even worth it. I'd honestly avoid this company.