Vanessa J.

I am still on the phone (now close to 55 mins) waiting with one of the call center reps who told me she just found out shipping times on the website aren't accurate. She said there is a 14 business day shipping guarantee and that my order (placed on Dec 11th) is not likely to arrive until after the New Year. The website still says (on 12/20) "get your order in 1-2 days with rush or lightning printing". She could not get any manager on the phone or refund me and basically said to deal with it. She mentioned that everyone is calling in complaining and there's nothing she can do. She kept advising its USPS' fault when in fact it is this unethical company. How did I get a partial order but no whereabouts on the bulk part of my order or a return in good faith? Do not do business with these people - there are so many other options out there!