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At every opportunity to help me with a problem with any booking I make on Expedia, I am met with customer service who seem programed to deny any responsibility, offer any help, and none of them speak English or understand it. Mind you, this is all done by chat, because there is no way to contact anyone at Expedia by phone. If you write them a letter of protest as I have done many times, it goes unanswered and into a corporate garbage pail. Expedia is the WORST travel company on the planet.
Tip for consumers:
At every opportunity to help me with a problem with any booking I make on Expedia, I am met with customer service who seem programed to deny any responsibility, offer any help, and none of them speak English or understand it. Mind you, this is all done by chat, because there is no way to contact anyone at Expedia by phone. If you write them a letter of protest as I have done many times, it goes unanswered and into a corporate garbage pail. Expedia is the WORST travel company on the planet.
Products used:
At every opportunity to help me with a problem with any booking I make on Expedia, I am met with customer service who seem programed to deny any responsibility, offer any help, and none of them speak English or understand it. Mind you, this is all done by chat, because there is no way to contact anyone at Expedia by phone. If you write them a letter of protest as I have done many times, it goes unanswered and into a corporate garbage pail. Expedia is the WORST travel company on the planet.
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