Wade H.

I live in Canada and downloaded the expedia app while trying to book a last minute flight to attend my mother's funeral. The app defaulted to a US customer even though I have a Canadian address and was booking a flight within Canada. As a result, I booked my flight unwittingly in USD and only realized the problem weeks later when I received my credit card statement showing an additional $900 in charges. When I contacted expedia they showed no empathy and took no accountability for their program error. Their sole focus was on denying all responsibility. I will avoid using expedia at all costs.