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Wambui w.

Contributor Level

Total Points
160

2 Reviews by Wambui

  • Greenmotion.co.uk

9/7/23

Book a rental for a week at a reasonable price. Pickup was outside a holiday Inn that looked deserted and was pretty filthy outside. Took forever to process and required a hold of $2500 on credit card since I didn't want their insurance. My credit card covers that so didn't need to.
We got the rental, and I specifically told the customer rep that we had earlier flights so needed to instructions on how to drop off vehicle at around 5am. Was provided specific instructions and told to take pics of before and after the car. She pointed to the drop-off box and off I walked to the back of this shady place to retrieve the vehicle. Walked to a small office and they pointed to the car. Noone came to show me basic features just pointing it out. At first, I tried to open one car, but it was the wrong car...they were both black at the direction they pointed into so...
We took pics of the car before and went out merry way. Upon returning the car, we took pics as instructed, parked the car and dropped off the key. A few days later, I checked my credit card to find an additional $1200 charged to my vehicle with no communication. I emailed to inquire about the charges and 2 days later I was told it was from the damages to the car. I requested to be shown the damages and couldn't really see them. I proceeded to send my pics of before and after and since there was no damage, I was slapped with "you signed a contract that states you are liable for any damages to the car until the office opens". Clearly, this was not designed for people with earlier flights but nowhere was it mentioned. After a month of back and forth, I had to resort to disputing the charges and fortunately was able to recover the additional charges. From now on, I am only going with the brands I know...

Service
Value
  • ModLily

5/14/17

Please take your money elsewhere. Clothes are cheaply made with material that I can't explain. Feels like slimy paper is the best I can describe. Their pictures are deceiving. Bought two dashikis and the material is the worst. I should have paid attention to the reviews but was sold on the pics. DON'T do it

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Sofia M. – ModLily Rep

Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

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