Hi, i want to order a dress to wear at my best friend wedding and i have heart that the dresses dont come the same with the picture so i really dont know what to do as i have already found a dress from the Dylanqueen web side...

asked by Polina H. on 8/20/15

24 Answers
Thumbnail of user yaziy

Do not order from dylan Queen - the dresses are rubbishly sewn (if u can call it that) and the service is disastrous - you will have nothing nice to wear and you will get no refund because they are a theiving website from China

Helpful  (3)
Thumbnail of user paulag32

Find a different dress. Do not order from Dylan Queen.

Helpful  (3)
Thumbnail of user toniw2

Don't do it.!

Helpful  (3)
Thumbnail of user marietad

Yes, this is true. The dress isn't the same as the picture. In my case the colours of the decorations was completely different witch makes the dress very ugly

Helpful  (2)
Thumbnail of user angelam47

Plse plse do itself a favour n stay away from this Dylan queen it not dresses they sell its rags save ursel the stress and hassle shop elsewervthey take ur money send u a load sh--e in return n then wont let u return it and keep ur cash they r dirty thieving scoundrels

Helpful  (2)
Thumbnail of user andreeaf

Hi! Dont order from them. They ruined my day. Different colour, looking very chep., not fitted at all. I tried contacting them and they didnt answer. After you will need to pay as well a extra 25 pounds for custom. You can find some other place it like house of fraiser.

Helpful  (2)
Thumbnail of user teresab32

Please do not order from this company. They are ripping people off. This company are $#*!. The bbc programme rip of Britain are doing a show about them it will be aired sept/October

Helpful  (2)
Thumbnail of user carolinek7

I would not buy forma them ever again and would not recommend them to anyone. Terrible service and basically 'thought luck' attitude. Luckily I found a local dressmaker to alter it, but she was really shocked at the
Workmanship. Shocking.

Helpful  (2)
Thumbnail of user rebeccal20

I recommend you try another site as ive had a really bad experience with them. They can not be relied upon at all.

Helpful  (2)
Thumbnail of user rogers141

DO NOT BUY FROM THIS SITE. The quality is awful, the service also awful, and you will also get a large extra invoice from the shipper for tax, duty etc. Read the reviews - the happy gushing ones are obviously fake, and you should look at the huge number of angry customers. If you do buy and like everyone else find that you have been ripped off, remember that you can get your money back from your credit card company. But why would you even bother to buy from these people - shop elsewhere.

Helpful  (2)
Thumbnail of user carols75

Do not do not order anything from this site they will rip u off big time
Save your money
Use a UK based company they are NOT

Helpful  (2)
Thumbnail of user lisal98

NO... A THOUSAND TIMES NO

Helpful  (2)
Thumbnail of user julieb80

Don't do it! You will waste your money go shopping or look on eBay much better! Do not buy from Dylan queen. Com or. co.uk!

Helpful  (2)
Thumbnail of user lexl4

Cant force you not to buy but i would not recommend their services to a dog

Helpful  (1)
Thumbnail of user patriciam55

I agree totally with the above answers. Don't do it! You will be wasting your money and your time. I wasted mine and have learned my lesson!

Helpful  (1)
Thumbnail of user catl10

Could not agree more with the above comments!

Helpful  (1)
Thumbnail of user jom50

Honestly don't bother. I've had to make a claim to my credit card company after 20 or more emails to Dylan Queen. They don't care. I won't recommend this company to anyone..

Helpful  (0)
Thumbnail of user melissap34

I will never be using this company again due to the fact that the dress was a different colour than the image shown, it was very poor quality and completely the wrong size. We then got an internation tax invoice from TNT delivery, additional to the shipping charge already paid! The dress was a complete waste of money and could not be worn. The alteration shop refused to try to amend it due to the poor material quality and work involved.

Helpful  (0)
Thumbnail of user angelaw38

Don't do it you will be disappointed.

Helpful  (0)
Thumbnail of user ursulaq

No the dress I ordered didn't fit was not made to UK measurements be careful please as they don't refund

Helpful  (0)
Thumbnail of user traceyl11

STAY WELL AWAY... disastrous site who will rip you off

Helpful  (0)
Thumbnail of user wendyw36

Dresses are only fit for the bin I promise

Helpful  (0)
Thumbnail of user rebeccah34

Don't waste your time you will regret it

Helpful  (0)
Thumbnail of user virginiac7

Please run from this vendor... run! They never filled my order and have refused to send a refund. Each time they realize I have voiced the truth they make a statement that they are dedicated to resolving the matter than they cease to do anything. Go to a reliable vendor. There are too many people that have been ripped off by this vendor. Don't give them your hard earned dollars.

Helpful  (0)

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