Are these products real or fake?
Are they testers?

asked by Kelly M. on 11/20/23

1 Answer
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Hello Kelly,

Thank you for reaching out to FragranceX.com!

I can proudly confirm that all our products are 100% authentic and original brand names. We do not sell any knockoffs or imitations.
In case you would like to make a purchase and then you are not satisfied with the item, you can always return it to us. Please see our Return Policy here: https://www.fragrancex.com/customerservice/ordering2.html#1.

We also sell Testers, but note that these are completely new, full and never used items. These are items that were meant to be displayed in a store, however since we do not have a physical store, we sell them at a reduced price.
Note that sometimes Testers do not come with the cap or box (perfume designer box), nevertheless they are just like the full-priced version.

Please don't hesitate to reach out back to us if you have any further questions or concerns.

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