My order is taking too long to arrive. Tracking said it is already in the Philippines and has cleared customs but now it shows it is in Singapore.

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My order is taking too long to arrive. Tracking said it is already in the Philippines and has cleared customs but now it shows it is in Singapore.

asked by Gevin N. 3 weeks, 1 day ago

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FragranceX T. [FragranceX Rep] · Answer 1 · 2024-04-09T03:41Z

FragranceX T. [FragranceX Rep]

3 weeks ago

Hello Gevin,

Thank you for reaching out to us!

All our orders will clear customs in Singapore before they move to their final destination. For detailed information, please email us directly at support@fragrancex.com.

In case you have additional questions, please do not hesitate to contact us.

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My order is taking too long to arrive. Tracking said it is already in the Philippines and has cleared customs but now it shows it is in Singapore.

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