Dear Patricia,

Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced. We understand the importance of resolving this matter promptly.

To assist you further, kindly contact our dedicated support team at support@fragrancex.com. Please provide them with the PayPal confirmation page you received for your order. This will help us investigate the issue and ensure a swift resolution.
Our support team is committed to addressing your concerns and ensuring that your shopping experience with us is seamless.

We appreciate your patience and cooperation in this matter.

Thank you for choosing FragranceX.com, and we look forward to resolving this issue for you.