Lands' End Questions & Answers

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Didn't ordered a item why i am receiving

asked by Van P. on 2/17/23

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Sold out items, do you have a wait list?
Is Lands End clothing no longer sold online through the Sear's website?
Do you have free shipping
Slightly over a year ago I purchased a Lands End men's down jacket at my local Sears store. Because our winter was so mild last year I did not wear this jacket. With the advent of winter in Indiana, I got the jacket out to wear and quickly that the jacket's plastic -way zipper had a mind of its own, opening spontaneously from the bottom whenever. Pretty exciting when it opens during a winter gust! I do not have a sales receipt for this jacket. Best case is having the zipper replaced by the guy who does my alterations. When I took the jacket to Sears recently the L/E rep told me without a receipt he could not help me; further, he had nothing on the floor that matched this 600 power jacket. Before I take it to the seamstress, however, I thought I would ask if L/E corporate would be willing to make it good.
I am looking for a set of summer bridesmate style dresses and I need a dozen of them. What I need to know is can they be easily returned if they do not fit appropriately. I get that returning a single dress is easy but returning a dozen can often be challenging. Also I do not want to be charged a return fee for each individual dress and separate shipping for each of them. Has anyone done this before from this store?
What's with Made in the USA? http://www.landsend.com/madeinusa/ I click on "Shop Durable Goods," and a page of 814 items comes up. The one I zoom in on, 173825-AH3 "Men's Tall Long Sleeve Super-T" says made in Jordan. Seems misleading, or am I missing something?

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