Do you have free shipping

Question

Lands' End Questions & Answers

266 reviews

8 questions & answers

Ask a question See all questions

Do you have free shipping

asked by Tracy S. on 4/8/16

1 Answer

Add your answer

More questions about Lands' End

Sold out items, do you have a wait list?
Didn't ordered a item why i am receiving
Is Lands End clothing no longer sold online through the Sear's website?
Slightly over a year ago I purchased a Lands End men's down jacket at my local Sears store. Because our winter was so mild last year I did not wear this jacket. With the advent of winter in Indiana, I got the jacket out to wear and quickly that the jacket's plastic -way zipper had a mind of its own, opening spontaneously from the bottom whenever. Pretty exciting when it opens during a winter gust! I do not have a sales receipt for this jacket. Best case is having the zipper replaced by the guy who does my alterations. When I took the jacket to Sears recently the L/E rep told me without a receipt he could not help me; further, he had nothing on the floor that matched this 600 power jacket. Before I take it to the seamstress, however, I thought I would ask if L/E corporate would be willing to make it good.
I am looking for a set of summer bridesmate style dresses and I need a dozen of them. What I need to know is can they be easily returned if they do not fit appropriately. I get that returning a single dress is easy but returning a dozen can often be challenging. Also I do not want to be charged a return fee for each individual dress and separate shipping for each of them. Has anyone done this before from this store?
What's with Made in the USA? http://www.landsend.com/madeinusa/ I click on "Shop Durable Goods," and a page of 814 items comes up. The one I zoom in on, 173825-AH3 "Men's Tall Long Sleeve Super-T" says made in Jordan. Seems misleading, or am I missing something?

Ask a question

Get answers from the Lands' End staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Leonard Z. · Answer 1 · 2020-01-08T03:36Z

Leonard Z.

on 1/8/20

They charged me shipping on my order. (I no longer patronize them because they charge for shipping returns, even if the product is deficient.)

Helpful (1)