Poshmark Questions & Answers

You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!

It depends... you have to do a lot of research on the seller and even then good apples can go bad. I have gotten a few items that weren't as described. I have heard of other ladies getting empty boxes, something completely different or just dirty items. I have met a lot of wonderful women on Posh... but one person can burn you quick. And I do know first hand their customer service is horrible!

I mean why do you care about a picture? The shoes are no longer in your possession and you got the money that you sold them for why does it matter what price they put them up for? Then you gotta think they have seller fees so they would have to price them at $70 just to get the $50 back that they paid for them. Stop being petty smh

It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!

Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc

I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...

She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.

Make sure you ask for authenticity! I have a pair I'm happy with.

Have you sent an email to Poshmark support? I have before and they did respond

Where it says "comment" click. Write your question and put the "@" symbol with the username next to it. Like this "@username". Then hit send!