Nadia B.

I ordered my usual refill of capsules from Nespresso and it was delivered on time but with one sleeve missing. I called customer service and they answered promptly and sent me the missing one pronto! As a famous and reputable brand, I would have included a little note or a capsule sample as sorry getsure.but overall it was a great customer service experience! Thank you.

I had a little mishap with Ryobi service. I have all the Ryobi tools you can think of. My latest purchase was the Ryobi Electric lawn mower. The warranty on the lawn mower was serviced by an independent shop CCR Mower and Equipment in Maryland. It has been sitting at the repair shop for almost 5 months. After calling Ryobi customer service a few times to solve the matter, they decided to send me a new lawn mower. I am satisfied with the customer service. I hope they contract a more reliable service shop. Overall, I love my Ryobi tools.