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I wouldn't buy from this place again. With their return policy in which you have to pay to return the product and they charge a 20% restocking fee, you might as well just throw the product away rather than return it. I try to return things I can't use so they won't go to waste. Customer service was polite but this policy will prevent me from ever recommending the shop or using it again.
Tip for consumers:
Don't make any mistakes.
Products used:
Nothing
You had the lowest priced book available and you're not Amazon (barf)
It may have just been FedEx but my plant arrived two weeks after it was shipped and it was dead. Brighter Blooms was nice about it and did provide a refund but I'm not sure that I would order again based on this experience.
Although my plant was lost in the mail and then finally showed up but was dead, Brighter Blooms did respond professionally and provided a refund.
Last plant order was good and tree was good quality
Company had the plant I wanted, ordering is easy.
You have the tree I want and it can be delivered quickly
It's the tree I want
It sent me to PayPal but bounced me back and now I don't know if I am paying twice
You have the tree I want and it can be delivered quickly
It's the tree I want
We're so sorry for the confusion with your order! When you pay with paypal it will typically take you back to the site after processing the payment. We did confirm there is only one order but if you have any additional questions or concerns, please let us know!
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We are so sorry to hear about your experience and do hope that you will try with us again! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!