We made the mistake of signing up to Easy Weddings during a period of significant flux for our business and it was the worst decision we have made in 13 years in the industry in Queensland. The site boasts vast amounts of traffic, doubtless swelled by their top-of-the-page ranking on just about every bridal search (clearly funded by the exorbitant fees paid by vendors) and we took the second tier of advertising, being promised "more enquiries per month than you will be able to service". What a joke! In a year we received a total of 5 enquiries (despite being boosted to the top tier service for the last three months of the contract after we complained), all of whom were completed price motivated and uninterested even by our highly competitive rates. We couldn't wait to be finished with them and asked for our page to be taken down as we did not wish to imply any form of endorsement, however, despite a number of times of asking, it was not, and, to our horror, a year later one of our brides, (who thought she was doing us a favour) left a 5 star review on our page which was automatically downgraded to a 3 star review thanks to Easy Wedding 's policy for "non-advertisers". This fake rating review has been picked up by Google, massively damaging our reputation and causing several couples to choose another provider. Despite 6 attempts to contact this organisation over 2 years I have still not had the offending page removed and although I have had some contact and promises of action recently (though only I threatened to attend one of their sales pitches in Brisbane), they have simply redirected the page and left the information searchable by Google's robots and therefore still poisoning my business.
Hi Dave,
I'm sorry to hear you've not been having success on the Oneflare platform.
To increase your chances of getting in touch with customers, I'd encourage you to quote on 'Verified' leads. This means the customer has gone out of their way to confirm their contact details are correct and will be more likely to respond.
Updating your profile with your trade-specific qualifications, photos of past work, insurances and inviting customers to leave a review for you after you've completed their job, will encourage potential customers to get in touch more often as well.
All businesses on Oneflare will receive a refund if the customer lets us know they're no longer going ahead with the job. Additionally, if you're a Premium business, you can also request refunds for unresponsive customers.
Send us an email at support@oneflare.com if you'd like to discuss this further.