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Eric K.

1
Level 1 Contributor

Contributor Level

Total Points
261

3 Reviews by Eric

  • ReadyRefresh

12/1/23
Verified purchase

Delivery is every month, they have 30 days to get it right and still screwed up... Walmart level service, I don't need it.

This statement says it all "ReadyRefresh has a rating of 1.42 stars from 857 reviews, indicating that most customers are generally dissatisfied with their purchases"

Service
Value
Shipping
Returns
Quality
  • Keurig

5/18/21

This is one of the worst services I have ever signed up for. They constantly have "website problems" which prevent you from properly make changes to orders, payment info, etc. Then you cant fix the issues over the phone because the support people can't do anything. They cant update, change, cancel, nothing... they are completely useless to the point where the service seems like a scam.
*edit for spelling correction...

  • Kirkland's

3/28/19

As others have stated, online shopping and ship to store is a terrible experience. But their customer service is the worst I have dealt with in a long time. When dealing with my first (and last) online order the item I received was in poor shape. I get one email a day with customer service dealing wit this issue. They ask a question, I reply immediately & they reply the next day... I've decided to avoid them altogether now and make sure i let other know about how bad their online shopping and customer service is."

Eric Has Earned 21 Votes

Eric K.'s review of Kirkland's earned 6 Very Helpful votes

Eric K.'s review of Keurig earned 12 Very Helpful votes

Eric K.'s review of ReadyRefresh earned 3 Very Helpful votes

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