To get rated as a chess player, you have to pay to join a tournament. You also might have to pay to travel and stay in a different city. You have to play a lot each day. All this trouble just to get a real FIDE ratings, but then you have a better alternative; you play online for free and get rated without spending a dime and you play at your own convenience too. Sounds great, right? So you do this, and instead you get so disappointed; players seem to be full of cheaters, ratings systems seem so iffy, and the moderators are eager to close players' accounts. You get so discouraged by the whole experience and you end it by writing a negative review and close the door behind you, but you never even knew what you were really dealing with.
Every time you went to an online chess club and offered a game, you quickly got a response from some other visitor eager to play a game, right? Wrong again! Online chess clubs such as Chess.com and Lichess.org and others are not there for the love of chess or chess players; they are there to make some money as you know. But the administrators of these websites have some serious problems running them. Visitors to the chess websites want to set games their way not someone else's way; they want to play when it is convenient for them, also visitors to these websites don't arrive at the same time in order to play. Programmers/ administrators are not chess players and cannot spend their time waiting for visitors or playing them, so they created a solution: use a group of chess addicts as ready players and moderators for the visitors.
So actually, you never even played any other visitor to these websites. You only played their so called moderators each and every time! The moderators only get to pick games offered by the visitors, but they have powers given to them by the website administrators. A moderator always get more clock time than you do as a visitor. He can cheat you by opening with a chess engine without suffering any consequences. But most importantly, a moderator can close your account. Now, if you are a talented chess player, you will get excellent rating from playing FIDE tournaments and maybe make some money too; something to feel proud of. But if you played so well on online websites against the moderators, you will only get your account shut down in a heart beat. See, moderators are losers. They play chess a lot since they are failures at life achievements. But they even suck at chess too, and when someone keeps beating them at the only vent that makes them feel intelligent, they retaliate by closing threatening accounts.
The rating system that these websites use is not the real Elo rating system used by FIDE that rate grand masters. It is the Glicko system that is riddled with problems, and as a player you must have experienced this junk system when you realized that you cannot rely on it to tell you the real strength of your opponents. But the worst part is the fact that talented chess players are quickly stopped in their track by the moderators who remain as the only permanent rated players. This is why the best online rated players by such websites do poorly when they try their luck playing real FIDE tournaments.
Now you must be wondering, tens of thousands of players logged to these websites cannot be wrong. After all, Chess.com claim that they have over a 100,000 players logged to their website at a time and Lichess have similar claims, yet you have the eerie feeling that you are playing the same people over and over. Actually, you are right this time! These numbers are totally fudged. In reality, these websites only get few visitors at a time wanting to play chess, and their games get picked up by the few website moderators who are the same cheaters you kept running into again and again. Bots are used to create the illusion of many games offered by visitors. But in the end, we get what we pay for; free online chess rating that is not worth the free bad feelings we get from it!