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Sam S.

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3 Reviews by Sam

Travelgenio.co

  • Travelgenio.co

“ZERO TRUST ZERO CREDIBILITY ZERO SERVICE”
10/11/21

I called their number to apply some changed to my ticket. My wait time was over 180 minutes and a very rude man answered at the end and said he has access to no systems. And he need to request that and wait 24 hours for response and asked me to call again after 24 hours and see if there is a response. And when i asked i am supposed to be on line again waiting for over 180 minutes to get to you just to hear your update? He said yes of course. What a rubbish company. What a scam.

Tip for consumers:
STAY AS FAR AS YOU CAN FROM THIS SCAM

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Travelgenio

  • Travelgenio

“Rubbish. ZERO trust or credibility.”
10/11/21

I called their number to apply some changed to my ticket. My wait time was over 180 minutes and a very rude man answered at the end and said he has access to no systems. And he need to request that and wait 24 hours for response and asked me to call again after 24 hours and see if there is a response. And when i asked i am supposed to be on line again waiting for over 180 minutes to get to you just to hear your update? He said yes of course. What a rubbish company. What a scam.

Tip for consumers:
STAY AWAY FROM THIS COMPANY AS FAR AS YOU CAN

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Travelgenio

  • Travelgenio

“Literal Rubbish”
10/10/21

Literal rubbish. Don't even think of getting anywhere near this rubbish of a company. My wait time was over 180 minutes and a very rude man answered at the end and said he has access to no systems. And he need to request that and wait 24 hours for response and asked me to call again after 24 hours and see if there is a response. And when i asked i am supposed to be on line again waiting for over 180 minutes to get to you just to hear your update? He said yes of course. What a rubbish company. What a scam.

Tip for consumers:
stay as far as you can from this scam. It is a trap. total waste of money time and effort. !!!

my wait time was over 180 minutes and a very rude man answered at the end and said he has access to no systems. and he need to request that and wait 24 hours for response and asked me to call again after 24 hours and see if there is a response. and when i asked i am supposed to be on line again waiting for over 180 minutes to get to you just to hear your update ? he said yes of course . w

Products used:
literal rubbish. don't even think of getting anywhere near this rubbish of a company. this company should be sued and forced to shut down !! how can this scam be accepted internationally !!!!!!

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Travelgenio T. – Travelgenio Rep

Many thanks Sam S. For your feedback. One of our agents will review your case.

Please could you send us an e-mail to customer.service@travelgenio.com explaining the details.

Thank you, regards.

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