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DO NOT, under any circumstances, use this company. Their 'service' is less than worthless. It is actually a hinderance to travel. We thought we had a guaranteed reservation, showed up at the airport and were told there are no cars. They have several reasons why they can't refund the money, so when I mentioned that we would deal with it through our credit card company the representative said, "Oh, you don't want to do that." When I asked why not, I was told that in the case of a forced credit chargeback, the service agents will stop trying to help or communicate. That's ok. They aren't really helping or communicating anyway. WHAT. A. NIGHTMARE.
Products used:
We used no products or service. Our credit card was charged, but we received no rental car. The representative at the Thrifty rental counter said that there were no cars available. Wisecars still has our money and we have no rental car.
Elissa L.'s review of Wisecars earned 2 Very Helpful votes
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