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Update: Since writing this review our profile was fixed and information updated. So make sure you reach out to them to clear everything up.
Our company has a "profile" on this terrible website. It collects random information from different sources without following up on them or checking the information. In our case the " complaint " was taken from our BBB page. We resolved the complaint long time ago, but they wouldn't update it on their website. Websites like this should be banned since they are hurtful to businesses/consumers. If you run a complaints website, make sure to check your information. Not just still it from other websites.
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Hi Vlad,
Thank you for bringing your concerns to our attention.
Unfortunately, without specific details and the opportunity to investigate, it's hard for us to provide a detailed response. It looks like you haven't reached out to us before posting this review.
We want to assure you that we adhere strictly to our rules, and we never steal or collect random information.
As I can see, you posted this complaint on different websites. So, what prevents your customers from doing the same on various platforms?
As a review website, our goal is to provide a platform for users to express their opinions, and we offer a free service for companies that wish to monitor incoming complaints.
If you are a company representative and would like to respond to these reviews, you need to contact us from your official email address and claim your business profile. During this process, our moderators conduct additional manual checks of business accounts.
Please contact us at support@complaintsboard.com and provide a link to your company profile so we can review and address the specific issues you've raised. Please also mention "VLad K. From Sitejabber" in the subject line.
Thank you for your time. We look forward to hearing from you!