Beautiful Halo Questions & Answers

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Here’s what consumers have asked with answers from Beautiful Halo staff and previous consumers.

36 questions answered
11% answered in 1 day
Question:

If i worder something and i dont like it can i return it

Answer:

I have been trying to return a winter jacket from the that looked very warm and had zippers. NOY ONE ZIPPER! When I contacted them and called them on the product was NOT AS SHOWN, they offered my a discount to keep the item. When I told the that the item was totally useless to me and I just wanted to return the item and get my money back, I never heard back from them. I have escalated this dispute with PayPal (since they claim to make your purchase risk free) and am awaiting a satisfactory outcome. DO NOT BUY FROM BEAUTIFUL HALO. TOTAL SCAMMERS. THEY TAKE YOUR MONEY, GIVE YOU INCREDIBLY CHESP ITEMS IN RETURN. I Wouldn't wear this "winter coat" in the Bahamas!

By Laura G.
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Question:

How can they promise "the your (the customers) satisfaction is their destination" when they can't even work out how to deliver something according to the shipping schedule they guarantee. i've been waiting almost two months for one very simple order!

Answer:

I charged mine on my AMEX card as they will protect you, so the chargeback worked BUT now they are calling me daily, 3 months later, to return the dress. I have heard this is a nightmare as they want you to send it back to china at a huge posted cost. Can't win with HALO!

By Kimberly A.
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Question:

I want this nice windbreaker for cyber monday but is this site legit?

Answer:

No!

By Laura G.
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Question:

Can you explain the 1 star reviews?

Answer:

Yes. This company has faulty products that are over priced and they are more beautiful on the website than when you physically receive them. The company will correct or replace the faulty product. The Customer service is very poor.

By Terry B.
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Question:

How is the quality of beautifulhalo leggings?

Answer:

Bad. Just bad. See-through and gets tears easily and typically run way too small.

By Julia M.
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Question:

What is the quality of their skater skirts? not like i will actually be skating in them, and i dont exactly mind 'see through' as i expect to wear thin shorts beneath them, but do they look super cheap?

Answer:

I'm not sure what you mean by skater skirts. The ones I bought were mini skirts and one just said medium length skirt. With these skirts the fabric is really soft and light but not see through. The one size fits all thing works, but the skirts do ride up a bit more than I would like. You'd probably be fine wearing shorts under them.

By Chloe F.
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Question:

How are the dress sizes compared to american sizes?

Answer:

Very much smaller in my experience. The company is based in China and seems to have no handle on US sizes.

By Serious T.
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Question:

When will my order be shipped?

Answer:

I agree with the 2 answers above. This company is terrible. Never received my order and they only refunded 66% of my payment because of shipping. IF i actually get a refund

By Al D.
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Question:

Why are so many negative reviews?

Answer:

Everyone's commentary standards are different, maybe our products don't meet the standards in their hearts. But we are cooperating with professional manufacturers to produce our own products that are good quality and affordable,

By Beautiful H.,
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Question:

Answer:

A men's Extra Large is smaller than a Medium! NOT true to size!

By Raymond C.
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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?
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